The company provides luggage trolleys for passengers
in the SGR terminuses, and a service center has been
set up to provide escort services to unaccompanied
passengers with disabilities.
The SGR train
service has been a catalyst for Kenya’s
socio-economic transformation since its launch more
than a year ago.
The Madaraka Express had transformed movement of
goods and people while stimulating investments along
its corridor, James Macharia, Kenya’s cabinet
secretary for transport and infrastructure, told an
occasion marking the SGR’s first anniversary.
Kenyan youths in particular have been among the
greatest beneficiaries of the SGR passenger and
cargo train services thanks to the creation of
thousands of new jobs.
Peterson Gitonga, a 30-year-old superintendent at
the Nairobi SGR terminus, quit his previous job at a
five-star hotel to work for Madaraka Express months
before it started operation in late May last year.
"When I heard that the SGR train service was
about to be launched, I decided to signed up for a
train operations training that was conducted by
Chinese tutors," said Gitonga, stressing that they
taught him a lot of things about railway work.
"My greatest joy in this job is to witness how
this modern train has transformed the country," he
Gitonga noted that the SGR train service has
resonated with Kenyans as evidenced by nearly 100
percent bookings on most days, especially on
"The project is very good for the country and has
changed the fate of many people," he said.
Kenya’s SGR project, which is an early harvest of
the Belt and Road Initiative, has positioned the
country as an unrivalled transport, logistics,
manufacturing and trading hub in the region.
China Communications Construction Company (CCCC),
in its Kenya SGR Corporate Social Responsibility
(CSR) report for the 2017/2018 period, said the SGR
project injected strong momentum for social and
economic development in the country by bringing real
benefits to Kenyan people, generating 72,000 local
jobs since the Mombasa-Nairobi part of SGR started
construction in late 2014.
The mega infrastructure project has boosted
Kenya’s GDP by some 1.5 percent, providing jobs and
facilitating skills upgrade for local youth,
reducing logistic costs by 40 percent, according to